Frequently Asked Questions

Not sure where to start when planning your wedding stationery?

We answer some frequently asked questions by our customers. If you can't find the answer you're looking for, please contact us today and we'll assist you.

When should I order my stationery?

It is important to allow time for the creation, printing and delivery of your wedding stationery. Please allow 4-8 weeks for consultation, design and print.

Is there a minimum order?

The minimum order is 25 units. There is no maximum order size.

When should I send my stationery?

There are no set rules but we recommend you send your Save the Dates 9-18 months before your wedding date and your wedding invitations 2-8 months before. If you are planning a destination wedding, please bear in mind guests will need plenty of notice for advanced planning.

Do your designs come in different colours?

If you would like to discuss different colour options for any of our designs, please add this to the enquiry form on the Contact page. Colour changes and other adjustments to an existing design are possible. All bespoke orders will be colour matched to your colour scheme and theme.

Can I have different wording on my wedding stationery?

Yes, absolutely! The wording is a really important part of what makes your wedding stationery unique to you. During the design process, we’ll ask you to supply us with the exact wording you’d like to appear on your stationary. Please note it’s your responsibility to ensure all spelling and grammar is correct, and also to obtain the correct copyright permission for hymns, readings or pictures to be included in your stationery. You agree to indemnify Tie the Knot Designs against any action for breach of copyright of such items.

Should we order all our stationery at the same time?

To avoid disappointment, we would advise you to book everything in advance to guarantee wedding delivery. We understand that you may not know exactly how many people will be able to attend your wedding until you get RSVP's back. Therefore, if you do not know exact numbers before your wedding, we ask for an estimate of numbers at the time of your order.

Can I have guest names printed on my invitations?

Yes, we can personalise your wedding invitations with the addition of your guests’ names and there will be an additional cost for this service. Also, if you prefer, a space can be left on your invitation for you to write your own guest names by hand.

Can I have guest names printed on my invitations?

Yes, we can personalise your wedding invitations with the addition of your guests’ names and there will be an additional cost for this service. Also, if you prefer, a space can be left on your invitation for you to write your own guest names by hand.

Can we write guest names on our invitations ourselves?

Yes, if your wording allows for this, we can provide your invitations with a blank space to enable you to write guest names yourself.

Can I make design changes to a semi-custom design?

Yes, you can make design changes to any of our designs. We offer a fully bespoke design service.

Can we print addresses on our envelopes?

Yes, we use a printed white sticker on each envelope with each guest's details. Guest details must be provided in advance of shipped your order.

What are your working hours?

Our contactable working hours are Monday to Friday 9am to 6pm.

Have more questions?